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Mental Health Helpline For Wales

Community Advice & Listening Line

Offering a confidential listening and support service


0800 132 737

Or text help to


Family Action Central Office


24 Angel Gate
City Road


Contact CALL

Office Telephone:

020 7254 6251


Web Site:


Mon: 09:00 - 17:00
Tue: 09:00 - 17:00
Wed: 09:00 - 17:00
Thu: 09:00 - 17:00
Fri: 09:00 - 17:00
Sat: Closed
Sun: Closed


Family Action offers a range of services for children, families, young carers, lone parents and Adults with Mental Health issues. Family centres, with work ranging playgroups to specialist work. Day centres for Adults with Mental Health issues. Grants programme for basic needs such as beds, bedding, children`s clothing or cookers. Offers the National Parent Support Service which supports parents and carers via telephone, text message and email. The service is free to use and is operated by volunteers this is the first point of contact. Please contact: 0808 802 0222, Text message: 07537 404 282, Email: Opening hours are Monday to Friday 6pm-10pm and Saturday and Sunday 10am-1pm. Virtual Parent Befriender provides one to one weekly support to parents and carers which focuses on practical information, listening and emotional support.

If you need more information on this agency or other agencies offering a similar service, please phone CALL Helpline on 0800 132 737.