Mental Health Helpline For Wales

Community Advice & Listening Line

Offering a confidential listening and support service


0800 132 737

Or text help to


Change Step


12 Trinity Square
LL30 2RA


0300 777 2259

Office Telephone:


Web Site:


Mon: 09:00 - 17:00
Tue: 09:00 - 17:00
Wed: 09:00 - 17:00
Thu: 09:00 - 17:00
Fri: 09:00 - 17:00
Sat: Closed
Sun: Closed


Currently all support via telephone. Change Step offers effective support for veterans in Wales - including dedicated services for older veterans, people with mental health and substance misuse needs. Who Step Change is for: * Military Veterans * Their family members Our team of veteran peer mentors use their own experiences to support those seeking help for problems encountered as a result of military or operational duty. We help veterans confront challenges in their lives, and navigate and engage with support services throughout Wales. Contact for more information and for drop-ins based in Aberystwyth, Barry, Caerphilly, Cardiff, Mountain Ash, Port Talbot, Ton-Pentre, Tredegar Change Step Aged Veterans is dedicated to help former armed forces personnel aged 65 or over and their families. Offering peer support, access to support and help with social isolation and loneliness.

If you need more information on this agency or other agencies offering a similar service, please phone CALL Helpline on 0800 132 737.