Mental Health Helpline For Wales

Community Advice & Listening Line

Offering a confidential listening and support service


0800 132 737


If you have any problems using this site, please refer to the information below. If you do not find the answer to your question, please contact the CALL Helpline at the free phone number above.

We now provide access to The Language Line, should you need to access the Helpline in languages other than Welsh or English.

Finding an agency

The CALL Helpline site contains a searchable database of over 2000 agencies dealing with many subjects. You can access this system by clicking on the link at the top of the page Agency Search or clicking one of the subjects on the left under Quick Search.
You will be asked to enter your postcode or town along with the subject you wish to search for. You need only enter the first part of your postcode (e.g. LL11, CF2, NP10 etc...) If you are entering a town, please be careful to spell it correctly. Should your town not be found, the please report it to CALL Helpline using the form below (in section Report an error) and we will add it to our database.

Contact Us / Report an error

If you would like to comment on this site or any of the services offered by CALL or if you have noticed an error whilst using this site, please use the form below to report it.
We will try our best to correct any problems within 5 days and will inform you of our actions. We appreciate any feedback you have regarding our site.

To use this form you must provide a valid email address. Only provide your telephone number if it is ok for a CALL staff member to contact you via phone.


CALL are committed to making information available on the web to everyone in Wales regardless of web browsers used or physical characteristics of users. We will deliver on this commitment by devoting the time and resources necessary to ensure that all users can access the services we deliver. We will address the needs of people with disabilities in the work undertaken by CALL at all times.